Shipping & Returns

SHIPPING POLICY

All our products are shipped via USPS and are shipped out within 3-5 business days

of placing your order.

Return & Exchange Policy

Because the products we offer are meant for personal care, we do not accept returns of used or opened products. We do want you to be satisfied by the products so if you have a concern, please email us at graceannalifestyle@gmail.com so that we can find a solution together.

  • If you are unhappy with your item, please don't hesitate to notify me within 10 business days and we will work together to rectify the situation. We want you to be 100% satisfied with your purchase!

  • For bath and body items: all sales are final. Due to the personal nature of the item, we can not refund, exchange, or return an item unless there was a mistake on our end.

  • If there is an issue with your order, please contact us immediately so we can do our best to fix it. This is so you're protected.

 

 

Conditions of return
 

Should an exception apply, buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.